What are some of the applications you use for social collaboration in your organization?
I wanted to do an informal survey of the applications people use today for social collaboration. Just list out anything that comes tom mind and maybe a few words about the types of interactions it's best for.
Discussion started by Matt Johnson , on 629 days ago
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We've been using Chatter for a while now, and found it extremely helpful for sales and project management collaboration. For pure project collaboration (outside project management and staffing), we've been using Jira Studio, which provides Wiki, Planning and Task Boards, time tracking and pacing info, Continuous Integration, code reviews, etc.
Given that I had been accustomed to FreeMind, as it is open source, I found Mindjet a bit different, but I like it - but not enough to pay for the full version after the trial expires. I didn't connect it with our salesforce, as I primarily use it to map ideas and such, and not to manage relationships. We have a highly customized SalesForce that does a great job of doing that for us!
How is Mindjet? Mindmapping has been popular in Europe and is finally catching on here in the US. I've sat through a demo before, but it was around MindJet for Salesforce. It provides an easy way to map relationships in large enterprise sales engagements. Have you tested it independently as it's own app?
We use dropbox and yousendit, clearslide, google apps and docs, tweetdeck, and I've begun toying around with MindJet, as well. Social Collaboration is definitely necessary in today's world of tech - especially useful for eliminating unnecessary meetings!
Matt, thanks for the clear explanation. It's easy to see how social collaboration is one of the hottest software verticals right now. As we learn from the likes of Facebook and Twitter, we start to integrate communication methods developed and adopted by us on those platforms into our daily business processes. Evidence of this can be found in most of the applications we use to collaborate today.
My personal favorite is the "activity stream," a very simple way to show a history of communications and transactions, has become the new standard for how we browse content and connections.
My personal favorite is the "activity stream," a very simple way to show a history of communications and transactions, has become the new standard for how we browse content and connections.
We use Pivotal Tracker, Dropbox (this one is especially handy!), GoToMeetings, Exchange Email, Google Talk. I can't imagine a work world without some kind of collaborative technology - after all, most documents and files are electronic now and it makes for easy exchange. Plus texting and email, chat tools etc are such a common place part of our social world that they're almost second nature.
Sprigg also has a collaborative sales tool - www.http://gps.jackdaly.net/
Sprigg also has a collaborative sales tool - www.http://gps.jackdaly.net/
Hey everyone,
Thanks for replying. Google Docs and Hootsuite came up twice, plus we have a few project management apps with PBWorks, TeamLab and Basecamp.
Are the project management apps used across the organization or just to support team coordination and collaboration?
In response to Matt's question, "What is social collaboration?" I haven't been asked to define it before, so I'll give it a stab here and include enterprise in the definition. I'll start by breaking it down and see what we get.
"Enterprise" just places the context within a business setting. That includes more than just a company's employees, but vendors, suppliers, customers and prospects.
"Social" is the hardest part to define. We don't include it in the title of the group, but I think there is an assumption that this is all grounded in technology. I other words, humans are social by nature and we've always spent most of our lives communicating with each other, that is not new. When we talk about social in this current context it relates to what is new. What is new is the technology that is facilitating a new paradigm in communication. The masses can now communicate with a much larger audience than they ever could before and that is creating interesting new dynamics around the types of relationships and discussions that are happening - talking with people you don't know personally and may never meet, but being able to engage with them and have it reciprocated based on nothing more than liking he same thing (with that realization being presented automatically by technology, not through manual discovery). The words that come to mind that give more understanding to "social" are: Debate, Critical Discourse, Voting, Coordinating, Analyzing, etc. Not a definition, but hopefully some kind of better clarity.
"Collaboration" is basically a modifier for social in that the collaboration that is happening is communication-based. To explain this I'll use the example of document collaboration as something other than social collaboration. In this case the technology my just allow multiple people to access the same document and track each others' contributions and versions of the document. There may have been no discussion facilitated in the collaboration, i.e. it wasn't a social collaboration. The key here is that a group of people had to communicate with each other to resolve something. This isn't talking for talking's sake.
So what does this lead us to - a long-winded explanation of enterprise social collaboration? Maybe, but at least you'll have some idea of what to look for; technology-based, group communication-based to resolve something within the context of an organization.
Thanks for replying. Google Docs and Hootsuite came up twice, plus we have a few project management apps with PBWorks, TeamLab and Basecamp.
Are the project management apps used across the organization or just to support team coordination and collaboration?
In response to Matt's question, "What is social collaboration?" I haven't been asked to define it before, so I'll give it a stab here and include enterprise in the definition. I'll start by breaking it down and see what we get.
"Enterprise" just places the context within a business setting. That includes more than just a company's employees, but vendors, suppliers, customers and prospects.
"Social" is the hardest part to define. We don't include it in the title of the group, but I think there is an assumption that this is all grounded in technology. I other words, humans are social by nature and we've always spent most of our lives communicating with each other, that is not new. When we talk about social in this current context it relates to what is new. What is new is the technology that is facilitating a new paradigm in communication. The masses can now communicate with a much larger audience than they ever could before and that is creating interesting new dynamics around the types of relationships and discussions that are happening - talking with people you don't know personally and may never meet, but being able to engage with them and have it reciprocated based on nothing more than liking he same thing (with that realization being presented automatically by technology, not through manual discovery). The words that come to mind that give more understanding to "social" are: Debate, Critical Discourse, Voting, Coordinating, Analyzing, etc. Not a definition, but hopefully some kind of better clarity.
"Collaboration" is basically a modifier for social in that the collaboration that is happening is communication-based. To explain this I'll use the example of document collaboration as something other than social collaboration. In this case the technology my just allow multiple people to access the same document and track each others' contributions and versions of the document. There may have been no discussion facilitated in the collaboration, i.e. it wasn't a social collaboration. The key here is that a group of people had to communicate with each other to resolve something. This isn't talking for talking's sake.
So what does this lead us to - a long-winded explanation of enterprise social collaboration? Maybe, but at least you'll have some idea of what to look for; technology-based, group communication-based to resolve something within the context of an organization.
Hi Matt, thanks for starting this group and getting things kicked off around this topic.
How would you define Social Collaboration? The first thing I think of is our collaboration via social networks. Or, our limited use of Chatter internally.
What really is social collaboration?
How would you define Social Collaboration? The first thing I think of is our collaboration via social networks. Or, our limited use of Chatter internally.
What really is social collaboration?