Aegis, global business services and experience management company, has launched a Social Media Engagement solution call AegisLISA. The platform allows companies to engagement and monitor customer brand interactions on social media sites in one place.
AegisLISA accesses and analyzes thousands of news, social networking, blogs and other user generated content sites of web 2.0 on a real-time basis. It further enables brands to manage interactions with Social Media users and generate intelligent reports. The solution provides built-in analytical capabilities to gain insights into the context of conversations and business opportunities that can be discovered. The dashboard and reports are designed around competitive analysis, Twitter, Facebook, volume and sentiment.