The results of one survey published Tuesday suggest use of both public and private clouds has real momentum in the United States, with private cloud computing appearing to be more popular.

Among 210 IT executives in U.S. businesses, roughly one-third currently uses only private cloud computing, while another one-third uses both private and public clouds. Roughly 1 in 10 uses only public cloud computing, and almost one-quarter uses no cloud computing option at all.Private cloud technologies: Five things you need to know
The survey, conducted in August by Harris Interactive and sponsored by Novell, indicates that 43% of IT executives with decision-making authority foresee increased use of both public and private cloud platforms in the future. Roughly 29% expect more use of private-cloud platforms, while 5% expect increased use of public clouds. Another 5% have "no plans" regarding use of cloud computing, and 7% said they are not sure.

The Harris Interactive survey also sought to find out whether cloud computing deployments will occur alongside, instead of replacing, company-owned data centers.

When asked if the use of cloud computing will increase as current IT platforms need to be replaced, 92% of the IT execs answered either "strongly agree" or "somewhat agree." At the same time, almost 9 in 10 agree that cloud computing will occur alongside, instead of replacing, company-owned data centers.

For more info please access : http://www.itworld.com/security/122960/cloud-computing-us-shows-momentum?page=0,0

Cloud service providers should be capable of billing automatically based on any billing cycle. But one must not ignore the pains of a cloud service provider in calculating the usage of each and every customer, applying a specified rate plan, and generating a bill. So there should be a proper mechanism in generating a statement of account or invoice/bill.

Now the challenge here is, cloud service provider has to have a continuous watch on the usage consumption of its customer(s) which may prevent from significant revenue loss. Solution towards this is a Metering component, which integrates with cloud service providers database servers / control panel /virtualization platform to collect the usage detailed records (UDRs).

 For detailed information please access http://www.evapt.com/wordpress/

“Pick what you want” is the funda that made cloud service providers to stay ahead in the competitive cloud arena. The “On-demand” services offered by cloud service providers are now more dynamically availed by customers. Based on the usage analytics, cloud service providers have to offer new exciting plans to keep customer happy and to get competitive advantage. To meet such requirements of the market dynamics, cloud service providers have to come-up with new promising plans that enhances customer stickiness, sign-up for long term contracts and engages them to avail services continuously.

As we all are familiar that, Customer acquisition is one of the important phases in the business process. There are certain best practices to increase the customer acquisition rate and reduce churn. Streamlining customer acquisition process will boost the sales of any cloud service provider.

1. Trial Sign-up Process:

Cloud computing enabled users or end customers with Try & Buy model which gives an option to sign up for a Trial period, evaluate and go for commercial contract. Cloud service provider should have a system in place which allows them to define a trial plan and activate their access. The system should automate the life-cycle of a Trial User such as trial plan activation, providing limited/controlled access to the service, deactivation of the trial services based on the trail period expiration.

We have seen a significant increase in cloud solution adaption during the financial crises period. Customers / users are now more cautious in evaluating the cloud solutions. In addition to the adaptability, user friendly and scalable criteria, organizations are now more concerned about any third party system's capability in interacting with the existing solutions in the eco-system. Where as the eco-system may have few home grown solutions, standalone applications, third party systems, back office solutions etc.,

Opting a cloud business application affects all the areas of an organization, from sales & marketing, technical, operational and till customer support. An integrated cloud system should ensure that there is no redundancy in data, yet without compromising on its security. So System should have a flexible architecture which ensures integration with external systems and internal systems of the organization. And the overall system should be tightly integrated resulting in enriching the value of their offerings through the synergy of functionality brought together on these platforms.

Though there are good number solution providers aware of this fact, still few of the solutions offered to Cloud Business are not fully geared up in delivering these promises or expectations to their customers.

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