Streampoint Solutions provides full service event registration solutions for the conference, tradeshow, and special events community. Starting in 2000 as an abstract management company, Streampoint quickly transitioned into full event registration solutions in 2001. The company is based in Toronto, Canada, with offices in the U.S. DreamSimplicity took a tour of Streampoint with Tonia Roberts, CMP and Account Manager at Streampoint Solutions.
A Meeting Planner’s Sidekick
Streampoint is the perfect solution for busy Meeting Planners who need an extension of themselves. Why? Because Streampoint’s robust suite of event registration offerings includes a dedicated Streampoint Project Manager for each customer. These Project Managers are backed by a large staff of developers who will customize your registration experience to meet your needs. Not many event registration solutions can say they work around the customer’s rules. At Streampoint, the customer’s rules are the rules. As an added bonus, Streampoint employs Meeting Planner professionals who understand the industry and the needs of their customers. For example, Tonia Roberts, mentioned above, is a Certified Meeting Planner.
Event Registration from A-Z
Streampoint covers every angle of event registration: online and onsite registration, custom event websites, housing and travel management, badge management, attendee resource centers and a lot more. Here are a few areas where the Streampoint solution stands out from the crowd.
Streampoint integrates with many CRM, payment, travel, and social media solutions, such as Salesforce, MicrosoftCRM, Aptify, iMIS, Avectra, PayPal, LinkedIn, Twitter and more. These integrations provide a seamless experience for the registrants and a complete tool for Meeting Planners. Streampoint’s direct merchant integrations allow registrants to pay for their event tickets through the Streampoint platform. Streampoint will never collect a transaction fee and doesn’t need to due to this integration.
Attendee Resource Center
Many event registration solutions have an Attendee Resource Center, but Streampoint’s Attendee Resource Centers offer a more complete portal. Attendees are able to review their registration information and best of all, they can make changes if they need to! In the Resource Centers, attendees can communicate with other people attending the event, browse the event schedule, join activities, and even set-up meetings with other attendees for the day of the event. The Streampoint event calendar knows each attendee’s personal schedule and allows other attendees to see availability for times to meet. The Attendee Resource Centers have an efficient self-service design that saves time for the Meeting Planner and event attendees.
Streampoint Back Office
The Streampoint platform allows Meeting Planners to login and see the status of everything from email marketing efforts to registration payment status. The solution has a permission based back office, so planners only see the area they are supposed to. As well, all actions in the solution are recorded with a time/date stamp. This is a great feature for a team of planners who need visibility into their colleagues’ actions. With Streampoint’s fun Notepad feature, planners can leave time/date stamped notes for the team or themselves.
Streampoint offers fourteen different customizable reports. Each Meeting Planner can create favorite reports that will show up on their dashboard. Looking for people in Streampoint is easy with its robust search. You can quickly identify the people you need, create a list, tag them, or email them. The search bar uses predictive search for fast selection.
Makes Life Easier
There are two more features we would like to highlight. As a Meeting Planner, each area a solution can make the event registration process automated or self-service saves time and headaches. In reviewing Streampoint, we learned that often groups register for an event and are held up at the onsite registration when the group has not paid their registration in full, even if individual people within the group are paid up. The Streampoint solution has solved this problem with group vs. individual pay management. If a person arrives with a group and he or she has paid, but the entire group has not, the Meeting Planner can see in Streampoint that the person has paid and allow them to enter the event.
Many times, events provide Certificates of Attendance for its attendees. With Streampoint, attendees can log into the Attendee Resource Center after the event and print out their own certificate. They do not have to email an event representative, the process is completely self-service.
Take Streampoint for a Spin
We have shared with you a few of the reasons Streampoint stands out in the event registration space. Streampoint is a complete solution with a hands-on account staff that will help you customize your registration experience to your needs. We suggest you take a tour of Streampoint yourself. You will be pleased with the attractive and easy to use interface, as well as the extensive feature offering.