InsideView’s social intelligence software has been integrated with NetSuite’s cloud-based CRM software.
“InsideView for NetSuite,” the two companies claim, is “the first social intelligence application to bring social media to both CRM and ERP, optimizing core business processes that are essential to driving the success or failure of every business.”
InsideView is a member of NetSuite's SuiteCloud Developer Network. The new application expands on the previously established partnership between the two companies.
The integration allows NetSuite users to have instant access to data harvested from emerging social media, such as Twitter, LinkedIn, Facebook, Jigsaw and NetProspex, as well as editorial sources such asThomson Reuters and Capital IQ (a Standard & Poor's Company), within NetSuite, thus empowering users to significantly improve business efficiencies across sales, marketing, billing, procurement and HR operations.
“InsideView for NetSuite,” the two companies claim, is “the first social intelligence application to bring social media to both CRM and ERP, optimizing core business processes that are essential to driving the success or failure of every business.”
InsideView is a member of NetSuite's SuiteCloud Developer Network. The new application expands on the previously established partnership between the two companies.
The integration allows NetSuite users to have instant access to data harvested from emerging social media, such as Twitter, LinkedIn, Facebook, Jigsaw and NetProspex, as well as editorial sources such asThomson Reuters and Capital IQ (a Standard & Poor's Company), within NetSuite, thus empowering users to significantly improve business efficiencies across sales, marketing, billing, procurement and HR operations.
Built using NetSuite's SuiteCloud development platform, InsideView for NetSuite is reportedly the first social intelligence application delivered natively within NetSuite.
InsideView for NetSuite has a wide range of potential uses: Organizations can proactively monitor the financial health of customers and partners to assess payment risk and improve collections processes; leverage social media "buzz" to gauge suppliers' brand reputation, customer satisfaction, and service levels and assess supply chain risk; improve high-end selling through social and business connections to C-level executives; help sales professionals uncover new customer engagement opportunities faster with alerts on key business events; integrate social profile information to engage job candidates across multiple channels, including Facebook, LinkedIn, Twitter; and increase cross-enterprise productivity by tapping into accurate, relevant and timely business insights directly within the NetSuite user interface.
In addition to helping sales teams, the application can also be used to improve intelligence for back office operations. For example, billing/collections departments can automatically monitor financial events such as funding developments, analyst ratings, earnings calls, cost cutting, bankruptcies, etc. In addition the solution allows for the real-time prioritization of accounts and collections efforts, while relationship mining helps expedite billing issues.
For employees or departments in charge of procurement, the solution offers consolidated contact search, allowing for easier resolution of bidding, pricing, or payment issues and integrated competitor profiles help identify and evaluate other potential vendors.
The solution can even help HR departments in their recruiting efforts: Automated monitoring of talent acquisition opportunities across target companies and consolidated contact search assist in sourcing candidates by title, industry, company size, key event and specific competitors.
For employees or departments in charge of procurement, the solution offers consolidated contact search, allowing for easier resolution of bidding, pricing, or payment issues and integrated competitor profiles help identify and evaluate other potential vendors.
The solution can even help HR departments in their recruiting efforts: Automated monitoring of talent acquisition opportunities across target companies and consolidated contact search assist in sourcing candidates by title, industry, company size, key event and specific competitors.
