PlanMill PSA SaaS is an integrated, scalable and real-time management system for an entire service business – accessible anywhere, anytime around the world!
Smart way to accelerate success
Kwantic Oy is the leading online measurement and research agency in the Nordics and a European pioneer in measuring and improving the effectiveness of both online and offline marketing. Kwantic whose topnotch customers includes Kone, Nokia, and Nokia Siemens Networks, picks PlanMill's web-based PSA SaaS solution (Professional Services Automation) to support its growing service business.
According to Kwantic Oy Director Steve Jackson, selecting PlanMill's PSA solutions was an easy choice – they needed a reliable and trusted business solution provider that can efficiently support their customer relationships and project management systems in no time. "This system is very good for our purposes and is going to become pivotal to our operations."
In the highly competitive service business, PlanMill PSA is up and running quickly to support Kwantic's day-to-day activities. Some 20 of the best specialists in the industry are part of Kwantic, specializing in web analytics, internet marketing, analysis, market research, marketing, sales and usability. "Prior to PlanMill we used to plan and report our business in Excel, which was time consuming and laborious. After only two months of using the system, we can see at the touch of a button exactly how our business is performing. PlanMill allows us to concentrate on our clients which is better for them and us," says Jackson.
"We're very excited to support the business of Kwantic – the "best of the best" in the service industry,” says Thomas Hood, CEO, PlanMill Ltd. “Kwantic answers the needs of big name clients from diverse sectors and partners with high tech software solution provider – we aim to support their success every step of the way!"
Supporting customers' continuous growth
The main modules provided by PlanMill PSA are portfolio and project management, work schedules, tasks & assignments, actions, service requests, time tracking including vacation planning, real-time indicators and finance & billing information, as well as sales invoice and accounting using PlanMill Finance Connector for Econet.
Kwantic personnel uses PlanMill PSA to manage accounts, requests, contacts, opportunities, actions, and change requests. With different groups using the system, having project information up-to-date and available in real-time means less administrative work, enhances project management efficiency, and brings financial and environmental savings. PlanMill PSA is a powerful, standardised software system that can be easily adapted to support the company’s dynamic business processes, Hood summarises. “Indeed, a smart choice for growth!"
For more information:
