Tags » CRM

There are a million excuses why your sales people can't sell today. Here's an entire calendar of funny (yet, not so funny) sales roadblocks.

Can’t sell in January. Between the terrible weather and everyone coming back from vacation, how can you expect someone to focus on buying now? I’ll pound the pavement next month.

Can’t sell in February. More snow and more vacation. Way to go, Washington and Lincoln; thanks for President’s Day! It’s such a short month. No one can make a decision in such a short month. Next month is going to be better.

Can’t sell in March. No one is going to make a decision...Read more at 
http://www.soldlab.com/news/2011/6/17/cant-sell-today-to-read-more-sales-news-facts-and.html

 
Helen Bereschinova
Helen Bereschinova on Jun 17, 2011 in News & Discussion

Although it can often be fluid, maintaining a relationship with your customers can also sometimes get very complicated. For example, if you only have a few employees trying to deal with a growing number of customers, how are you supposed to keep track of all the dialogue and that’s exchanged? Or what those same customers are saying about you online? Or even something as simple as how much money they still owe on their account?

 
Doriane
Doriane on Jun 15, 2011 in News & Discussion

 

 
Eli Lloyd
Eli Lloyd on Jun 15, 2011 in News & Discussion

I’m always amazed to hear people talk about master closers. It’s as if their skills are most significant at the END of the cycle. This seems to me to be rather misleading. Are we saying that it doesn’t matter how you handle the prior steps as long as you have some magic at the end?

I believe that ‘closing’ is something that happens naturally once you have successfully navigated all of the prior steps in the sales process. Think about it. If you don’t prospect well, listen well, problem solve well, and create trust well, there’s probably no way you are going to close well.

In essence, if you are masterful at understanding the value of your product or service, identifying your target market and then qualifying prospects within that scope, you should be closing easily. If we break it down into its components, you’ll see that by the time you get to the closing stage, if you’ve done everything else correctly, closing will happen naturally. You’ll come to an agreement with your prospect that...Read more at 
http://www.soldlab.com/news/2011/6/15/the-magic-of-masterful-closing-to-read-more-sales.html

 
Helen Bereschinova
Helen Bereschinova on Jun 15, 2011 in News & Discussion

Because, in the competitive sale, the prospective account has initiated an inquiry, your Influencer has a built-in reason to cooperate with your need for information. While they rarely volunteer details, they are almost always cooperative when asked for them. In fact, the opening situation – that they, by contacting you, have demonstrated interest in a discussion – provides you a gilded invitation to collect information for your initial meeting. This is a huge opportunity if it is handled properly. The key here, given that we have limited time on the phone, is to ask the right questions – in the right order – to learn as much as possible about the current state of the buyer.

Most formal RFPs provide a contact person for questions. Whether responding to an RFP or handling an incoming phone call, the request should be as follows: “to make the best use of your time, do you have a moment to answer a few questions for me?” Because of the pre-established interest of the account, the response you will get is, “sure, what would you like to know?” Once you get this response, follow this seven-question sequence to lay the foundation for your strategy.





 
Helen Bereschinova
Helen Bereschinova on Jun 14, 2011 in News & Discussion

   

 
Zachary Barton
Zachary Barton on Apr 05, 2011 in News & Discussion

 

 
Brent Wilson
Brent Wilson on Jan 18, 2011 in News & Discussion

Dear customers,

 
Mark Nemtsas
Mark Nemtsas on Nov 26, 2010 in News & Discussion

Salesforce.com (CRM) is a cloud-based provider of customer relationship management services. Its applications can be customized and integrated with other software applications and are sold on a subscription basis. The company’s offerings have quickly become a ubiquitous sight at offices around the world, and shares have had no problem reflecting the situation. Now trading at nearly 250X TTM EPS, CRM is among the highest of the high-flyers in today’s market landscape.

 
Derrick Lee
Derrick Lee on Nov 23, 2010 in News & Discussion
With budding terms like ‘Smarketing’ and cool new video-conferencing tools, social media continues to shine without a spotlight.  It seems that now more than ever, collaboration between sales and marketing is instrumental for the establishment of strong social roots in business.  Solid lead generation is only considered successful when good lead nurturing develops into sales, right?  How is this measured?  What SaaS technologies are leveraged in this equation?

In response to the LinkedIn Group SmartSellingTools article where it is made clear that ABC is now ABH, true sales folks with the ‘Always Be Closing’ game-plan are now having to embrace an ‘Always Be Helping’ approach.  Companies like Marketo have struck the very nerve that binds Sales and Marketing quadrants by enabling players with tools for achieving inter-departmental successes.  Their ‘Definitive Guide to Social Media’ is indeed quite ‘definitive.’

Speaking of tools, the iMeet booth was a happening spot on the Conference Floor.  The product’s ‘meeting rooms’, which can accommodate up to 15 video participants at a time, are designed to be interactive. You can name your room and decorate it using a variety of templates, or customize it with a company logo. Guests can upload a profile photo or create an avatar, and you can click on each person’s cube to see a bio, photos, and links to their Facebook, Twitter, and LinkedIn accounts.  When a person is speaking, their cube lights up.  Very cool.

In addition to seeing familiar faces at this San Francisco Sales & Marketing 2.0 Conference, we heard some different voices speak up in the CRM sector.  Booth action was hot where demonstrations for SAP CRM, Pivotal CRM, Oracle OnDemand and Microsoft Dynamics were in full effect.  New to the conference was another standout, Timetrade.  We got to demo their product and had a chat with EVP Gary Ambrosino.  We also had the privilege of listening to Anneke Seley, Phoneworks CEO and author of the book ‘Sales 2.0’ weigh in on the power of Social Media in Business.  Check out the Video section here on DreamSimplicity for coverage of her session and don’t miss our interview with the ‘realest of the reel’ Garth Moulton, co-founder of Jigsaw.  Enjoy!

Closing out an event with awards and partying always sends attendees to their red-eye flights in a good mood.  Comedian Jeff Applebaum entertained a large group with swagger, redlining the PA system’s capabilities.  Prior to the entertainment and prizes, we ate delicious hors d oeuvres, drank happily and shared high points of the conference.  Given that we were covering the event, this was one of the only opportunities to chat with folks about their products in detail.  I seem to comprehend things better anyway when there’s a margarita in my hand.   

To top it off, Amy Black, Timetrade’s Director of Marketing rocked an original song accompanied by nothing more than hand-claps and brought the house down proper.  Quite eye opening even for those of us that were working towards an incremental eye closing buzz.  It would’ve been cool to win an iPad.  Maybe next time.

Well, that’s a wrap!  See you all in March for the next one... A big shout of thanks to the sponsors, Selling Power Magazine and the Sales20Conference team for another riveting event.  Cheers!  

Stay tuned for the #SM20 videos everyone... 
 
Eli Lloyd
Eli Lloyd on Nov 12, 2010 in News & Discussion