We are honored to have had the opportunity to be invited to The Cloud Analytics Summit to produce a series of Though Leader Videos with some of the top innovators in Enterprise Big Data and Analytics.
The growth of the Software-as-a-Service (SaaS) or cloud industry has created new jobs, ideas and even new software around the concept of Customer Success. The trend in the software industry has been a move to the cloud. Once most people got there, it was all about mobile. Now that there are more players in the game, companies are focusing on better insight into user experiences in order to stay competitive in the market. If you run a search on LinkedIn for people with "Customer Success" in their job title, you will find around 2,300 results. What does a Manager of Customer Success really mean?
Events happening in the next two weeks:
JAN 31 - FEB 1, 2012 iStrategy Global Digital Media Conference
Next week, January 31 - February 1 is the 2 day iStrategy conference in San Francisco. iStrategy is an inspirational, two-day, digital media conference for senior executives who believe that the success of their business requires a sound digital strategy. iStrategy is held bi-annually at each of our four regional event locations in North America, Europe, Australia and Asia.
This spring iStrategy will be convening in the epicenter of the digital industry, Silicon Valley. Home to some of the most innovative technology and marketing companies in the world, iStrategy will offer speakers with expertise in every online channel, a wide-range of attendees for exclusive networking opportunities and workshops with actual learning scenarios. If building a high-performing, integrated marketing strategy is important to your corporation, then iStrategy San Francisco is a sound investment.
In two weeks, February 7-9 is The Social Media Strategies Summit 2012 in Las Vegas, Nevada. Presenting six tracks on: Corporate Case Studies; Community Engagement and Customer Service; Measurements, including analytics, ROI and tools; Sales Approach; Legal Risks & Strategies; and Marketing Strategies & Tactics. Group discounts are available so be sure to take advantage of the twelve interactive workshops and forty-eight learning sessions.
Inside Social Apps is a two-day summit on the future of app and game growth and monetization on social and mobile platforms. At Inside Social Apps, Inside Network will work alongside founders and CEOs of the top social gaming, mobile social gaming, payments, and virtual goods infrastructure companies to analyze the toughest issues affecting the industry. Inside Social Apps is geared towards developers on Facebook, iPhone, Android, and emerging online social platforms.
Attend workshops and technical presentations – taught by Microsoft Certified Trainers, Microsoft engineers, and Microsoft MVPs – covering Cloud Overview and Roadmaps, Preparing for the Cloud, Software as a Service, Infrastructure as a Service, Office 365, SharePoint Online and Developing with Windows Azure. Choose one complete learning track or mix & match. Sessions are created for IT administrators, software developers, information architects and knowledge workers.
Microsoft is all set to present at the UP 2010 conference, which is an annual review of cloud computing developments, the cloud's impact on world economy and society, as well as an aggregation point for the study of future trends in the Cloud space.
