Fujitsu has announced the launch of GLOVIA smart Hotel SaaS Services which enables business hotels in Japan to quickly and inexpensively access critical functions for managing hotel operations, including revenue management techniques needed for day-to-day reservation operations and business management. With this service, customers can avoid investing in a customized operations and management system, and can simply use their existing personal computers and Internet connection to enjoy the benefits of a sophisticated hotel-management system, enabling them to offer a higher level of service to their guests. With the service being operated from Fujitsu's high-security datacenter, hotel guest data are maintained and stored with the highest level of safeguards. As Fujitsu handles all upgrades and functional additions, costs involved in updating and operating software are eliminated.

Background
Due to the decrease in business trips and travelers as a result of the economic downturn, business hotels have been struggling with an extended slow period, leading to fierce competition in both prices and attracting guests. This has created a need for efficient hotel management systems that can increase the level of service provided to guests while maximizing profits. But for smaller or medium-sized hotels with approximately 100 rooms, the upfront costs to build these systems are prohibitive, leaving administrative tasks to be taken care of manually. Fujitsu has an established track record in the hotel industry, having sold its GLOVIA smart Hotel packaged software to over 1,000 hotels. Fujitsu has built on this experience to newly offer GLOVIA smart Hotel SaaS Services, making critical management functions available to smaller business hotels.

Service Benefits