The word "soft" is enough to turn off any hard-driving business executive. After all, doesn't it indicate a salesperson who can't stand their ground, is in touch with their inner child and can't negotiate the tough business deals? NOT.

Research supports the power of soft skills, often referred to as "emotional intelligence" skills. They're the new weapon for companies competing in a global, information-loaded world. It's no longer enough to hire a person with the highest IQ, unless that IQ is accompanied by high emotional intelligence.

What is emotional intelligence? It's a person's ability to perceive their emotions, understand why...Read more at