Nearly two-thirds of SAP customers will use the firm's software-as-a-service (SaaS) products in the future, according to a survey by the UK & Ireland SAP User Group.

Three-quarters of respondents also indicated that SAP has been too slow in bringing its SaaS suite to market.

 Just 17 per cent of respondents are using SaaS/cloud-based tools to run critical business applications, suggesting that SAP has a long way to go to win over users.