In a move to enter the burgeoning SaaS-based IT management market, Citrix Online announced its acquisition of Menlo Park, Calif.-based Paglo Labs. The acquisition is an integrated web-based platform for monitoring, controlling and supporting IT infrastructure.

Dubbed GoToManage, the new service lets Citrix Online tap into the growing demand for software-as-a-service (Saas)-based IT management, a market Forrester Research predicts will reach $4 billion in 2013. Citrix Online is positioning the latest addition to its online services portfolio as an affordable alternative to premise-based software.

InteQ announced that InfraDesk, the company's software-as-a-service ITIL service desk solution has been shortlisted by The Know List Awards for 'Best Value - ROI' Award. To qualify for this award, the company was required to articulate how InfraDesk provided value specifically as it related to the overall return on investment (ROI) to the business.

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