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Sep 12
2011
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Business Application News & Discussion
Tags >> Salesforce
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Sep 02
2011
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#DF11 – Dreamforce ’11: Day Two…Reborn Social!Posted by: We Are Cloud Tagged in: Technology , social , Salesforce , internet , event , Dreamforce , CRM , conference , Cloud Computing , cloud , business
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While I was writing this post, I had the B52s (screaming) in the background. The DJ was playing one of their songs, they weren’t actually here in real life… although this wouldn’t have been unrealistic, seeing as during the opening Keynote of M.Benioff there were, amongst others, Neil Young and MC Hammer, who actually testified as being Salesforce users (Salesforce helped them during their tours, for example).
When Prince uses Bime to analyze the opportunity cost in banning the publishing of videos on Youtube… that will be the day 
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Sep 01
2011
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18 Ways of Tracking Dreamforce 2011Posted by: We Are Cloud |
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Sep 01
2011
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Dreamforce ’11: Day OnePosted by: We Are Cloud |
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One word: impressive. I have touched down in San Francisco for the Dreamforce ’11 event. Here are some numbers, in no particular order:
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Feb 13
2011
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Feature a job postionPosted by: Matt Childs |
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Dec 10
2010
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At the Dreamforce conference in San Francisco, Marc Benioff, chairman and CEO of Salesforce.com, and Steve Fisher, senior vice president of the platform division at Salesforce, demonstrate a recruiting program made possible by making Force.com's platform compatible with Facebook. When it comes to things like job recommendations, social networks are powerful venues that customers can now tap, they say.
Salesforce actually launched something similar 3 years back - a Facebook application for connecting data from the two services. Appropriately named Faceforce, the application allows you to see things like your contact record (which is kept in your Salesforce.com account) side-by-side with a user’s Facebook profile, assuming they are list as a friend.
What could this mean for Bime? Possibly an indirect connection to Facebook data, via Salesforce.com. Salesforce uses the Facebook API to collect data from the social networking site. Assuming it can be stored and accessed in Salesforce.com just as the rest of your CRM data, you may well be analyzing your Facebook data with Bime very soon!
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Nov 02
2010
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Dell accounces acquisition of BoomiPosted by: Floyd Tucker |
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Dell has just announced it has agreed to acquire Software-as-a-Service integration company Boomi. Terms of the deal were not disclosed and, as usual, the purchase is subject to customary closing conditions. Dell did not say when it expects to complete the purchase of the startup.
Dell chairman and CEO Michael Dell had yesterday teased the press about an impending acquisition in the cloud computing space (see Reuters).
The comment, made at an event in Hong-Kong, sparked a guessing game among tech reporters, but it turns out Dell is picking up a rather small company – Boomi has raised only $4 million in venture capital according to CrunchBase. Nevertheless, it’s a startup that does offer a compelling SaaS platform for many a company.
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Sep 21
2010
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FinancialForce.com, the global leader in online cloud accounting solutions built natively on the Force.com platform from salesforce.com, today announced that Life Champions has chosen to replace Sage with FinancialForce Accounting to support its mobile membership sales initiative.
Life Champions is a specialist membership management organisation working on behalf of local and international charities and not-for-profit membership organisations to offer incentives to existing members and to encourage new ones. The business plans to extend its team to include field agents to promote membership. Field agents will be equipped with iPads and will record new opportunities directly in Salesforce CRM. Credit card payments can be processed on the spot and transactions seamlessly created in FinancialForce Accounting.
The Life Champions membership programme generates continuous revenue to the Chosen Causes and FinancialForce Accounting will manage that process. The seamless connection between FinancialForce Accounting and Salesforce CRM means all this can be done through a single input by the field agent working remotely from an iPad. For the first time, Life Champions will have a real-time view of every new membership transaction, outstanding payments and real-time balance sheet data.
“Our entire platform has been scaled to over 500 million accounts in multiple territories and therefore needed the scalability and flexibility that FinancialForce Accounting delivers through cloud computing architecture.” said Simon Stimpson, President & CEO, Life Champions. “Our systems will manage over 1 million Chosen Causes providing live reporting and visibility to enable us to amend campaigns on the fly. Providing real-time reporting and trigger based integration to our marketing campaigns through Social Media and digital marketing channels will help us maintain our industry beating operational statistics. Whilst still a relatively young company, our Cloud based architecture and innovative product range allows us to compete on a world stage at a fraction of the cost which in turn, will provide sustainable revenues for our Chosen Causes”
About FinancialForce.com
FinancialForce Accounting is the only online cloud accounting solution built natively on the Force.com platform from salesforce.com. Based on 30 years of financial application development, it allows finance teams of organizations using Salesforce CRM to truly ‘Speak Salesforce,’ dramatically simplifying processes like invoicing, cash collection and customer service. And FinancialForce Accounting’s real-time, international financials solution fully leverages the native integration with Salesforce CRM, providing up to the minute market knowledge and collaboration at the speed of social networking.
To learn more please visit www.FinancialForce.com.
About Life Champions
Life Champions is a membership rewards and benefits company delivering innovative loyalty programmes to not-for-profits, schools, charities, social media groups, membership organisations, retailers and brand owners. Our Enterprise Cloud CRM system enables us to support over 1m Chosen Causes whilst providing hi value service to members and new revenue streams to our retail and commercial partners.
To learn more please visit www.life-champions.net
Life Champions is a specialist membership management organisation working on behalf of local and international charities and not-for-profit membership organisations to offer incentives to existing members and to encourage new ones. The business plans to extend its team to include field agents to promote membership. Field agents will be equipped with iPads and will record new opportunities directly in Salesforce CRM. Credit card payments can be processed on the spot and transactions seamlessly created in FinancialForce Accounting.
The Life Champions membership programme generates continuous revenue to the Chosen Causes and FinancialForce Accounting will manage that process. The seamless connection between FinancialForce Accounting and Salesforce CRM means all this can be done through a single input by the field agent working remotely from an iPad. For the first time, Life Champions will have a real-time view of every new membership transaction, outstanding payments and real-time balance sheet data.
“Our entire platform has been scaled to over 500 million accounts in multiple territories and therefore needed the scalability and flexibility that FinancialForce Accounting delivers through cloud computing architecture.” said Simon Stimpson, President & CEO, Life Champions. “Our systems will manage over 1 million Chosen Causes providing live reporting and visibility to enable us to amend campaigns on the fly. Providing real-time reporting and trigger based integration to our marketing campaigns through Social Media and digital marketing channels will help us maintain our industry beating operational statistics. Whilst still a relatively young company, our Cloud based architecture and innovative product range allows us to compete on a world stage at a fraction of the cost which in turn, will provide sustainable revenues for our Chosen Causes”
About FinancialForce.com
FinancialForce Accounting is the only online cloud accounting solution built natively on the Force.com platform from salesforce.com. Based on 30 years of financial application development, it allows finance teams of organizations using Salesforce CRM to truly ‘Speak Salesforce,’ dramatically simplifying processes like invoicing, cash collection and customer service. And FinancialForce Accounting’s real-time, international financials solution fully leverages the native integration with Salesforce CRM, providing up to the minute market knowledge and collaboration at the speed of social networking.
To learn more please visit www.FinancialForce.com.
About Life Champions
Life Champions is a membership rewards and benefits company delivering innovative loyalty programmes to not-for-profits, schools, charities, social media groups, membership organisations, retailers and brand owners. Our Enterprise Cloud CRM system enables us to support over 1m Chosen Causes whilst providing hi value service to members and new revenue streams to our retail and commercial partners.
To learn more please visit www.life-champions.net
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Sep 13
2010
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10 Tips for Small Business CRM SuccessPosted by: Roy Hovey |
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eCRM Guide asked Salesforce.com (NYSE: CRM), NetSuite (NYSE: N) and SugarCRM for their tips on what to look for when purchasing a CRM system, as well as advice on how to make sure employees actually use the system and get the most out of it. Here are their responses.
1. Keep in mind who will be using the CRM system and plan (and buy) accordingly. "Try to define your rationale for installing a system up front before you begin discussion with vendors," suggested Scott Holden, director of product marketing at Salesforce.com. "Make sure that you put the user community at the center of defining your requirements. Too often CRM experts lead the selection and companies end up buying a complex solution that has comprehensive features but may not solve the user challenge."
That's why Holden advised business owners to "select a CRM system that works with the daily life of your users versus requiring users to change their everyday behavior. Today's sales, marketing and service professionals actively use tools like Microsoft Outlook and Google Apps for email and are accessing critical information on their mobile devices more often than at their desks. A solution that easily integrates into your users' daily workflow will accelerate adoption."
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Sep 07
2010
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Customers Benefit from Improved Efficiency in the Sales Process -- Quoting, Pricing, Forecasting and Analysis All Streamlined in the Cloud
BigMachines, the leading vendor in the configuration and quoting space, and salesforce.com, /quotes/comstock/13*!crm (CRM 119.66, +0.03, +0.03%) the enterprise cloud computing company, today announced BigMachines' on-demand configuration, quoting and proposal application is now tightly integrated with Force.com, salesforce.com's enterprise cloud computing platform. With Force.com, BigMachines' solution integrates seamlessly into Salesforce CRM, simplifying the user experience and providing customers with flexibility and advanced integration capabilities. In addition, users can access both the BigMachines and Salesforce applications with a single login.
BigMachines will be exhibiting the new solution at Cloudforce 2010 London (https://www.salesforce.com/live/), the largest cloud computing event in the UK. This industry, customer and developer event is being held on Wednesday, September 8th, 2010 at the Royal Festival Hall, Southbank Centre in London.
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