Do you want to learn how to best manage virtual assistants? Lisa Ann Pinkerton tells us what worked for her business in my latest post: http://www.mattaboutbusiness.com/managing-virtual-assistants-for-business-success/

World renown printer giant, Fuji Xerox, has deployed Salesforce.com CRM to assist its staff and partners with better customer engagement.

This is a great article on a residential elevator company using SaaS and CRM to push the business to new heights, written by Ask Tech Dude.