Happy Aloha Friday! To celebrate the weekend, I wanted to share with you this infographic I came across on Social Customer Service by Our Social Times. Personally, I have found that I get a much faster reaction from a company if I contact them via Twitter instead of email. This is usually because my tweets are public and can be damaging if they don't address it. Looks like customer service is now in the hands of the customer with social media. But is this true for every company? While the trend is moving towards social media outreach, it doesn't seem to be quite there yet, according to this infographic.
The popular buzz words going around these days in the SaaS and Cloud space are "Social" and "Enterprise," I believe Salesforce.com has coined the term Social Enterprise. How social are Enterprises really? This infographic from our friends at InsideView goes into greater detail.
Get ready for a day full of Business Intelligence and Big Data discussion with three Big Data infographics.
Mozy, cloud computer backup solution, released this infographic on data storage. I'm surprised to see that Chicago has one of the largest data storage facilities in the world, with 1.1 million square feet! Check out some of the other stats.
My friend over at Pardot, Mathew Sweezey, Senior Sales Executive, shared with me this great inforgraphic on effective landing pages Pardot recently released. Landing pages are important for controlling and measuring qualified lead generation. This infographic provides insight and tips on everything from how to design your landing page to what to measure. Read Pardot's blog to find out more.
Marketing online and via social media channels can bring great success online as well as offline. Brick and Mortars are finally leveraging what social can bring, but are they taking a hard look at online promotion and what marketing automation can bring to their businesses? This infographic by KISSmetrics goes deeper.
You've seen everyone from Obama to Ashton Kutcher build brands of social media sites like Twitter. But what about enterprises? This infograhic from KISSmetrics goes into detail on the importance of building a solid fan base for social enterprises.
Build a supply chain takes the ultimate in communication. In days past communication meant paper and telephone, today it means mobile phones, tablets, and the cloud. This infographic by TextMarketer goes into the steps these technologies take to improve global logistics.
Social Media is now on the budget list for most major enterprises, but the same questions are on everyone's mind: What's the ROI? This infographic by SocialCast breaks it down.
Healthx, healthcare solutions provider, released an infographic on the growing popularity of healthcare applications to market its own healthcare application. Healthx found that experts are forecasting 142 million downloads in the healthcare app market by 2016.