Happy Aloha Friday!  To celebrate the weekend, I wanted to share with you this infographic I came across on Social Customer Service by Our Social Times. Personally, I have found that I get a much faster reaction from a company if I contact them via Twitter instead of email.  This is usually because my tweets are public and can be damaging if they don't address it.  Looks like customer service is now in the hands of the customer with social media.  But is this true for every company?  While the trend is moving towards social media outreach, it doesn't seem to be quite there yet, according to this infographic.

  I recently watched a TED talk in which social psychologist Barry Schwartz discusses the ideas in his highly-esteemed book, The Pardox of Choice. According to Mr. Schwartz, while individual freedom is certainly a good thing, the post-industrial society that we live in has been plagued by too much choice. As our number of options rises, it becomes increasingly more difficult for us to make decisions and to be happy with the decisions we do make. This is the paradox of choice: that choice is good but more choice isn’t necessarily better. In Schwartz’s own words, an abundance of options “paralyzes people into indecision.”

Simply amazing! Here is an easy and affordable way to reach millions of viewers with your video commercial. Now you can get the reach you have always wanted. I know, I know... it seems too good to be true. But it's true! See for yourself:

What does our enterprise information have in common with President Obama and Vice President Biden? The need for constant protection. Your enterprise data needs protection from the host of technical and human threats that seem to evolve daily. The President and Vice President require the same protect...