Check out Episode 2 of our Customer Success Management video blog series with Mikael Blaisdell of The HotLine Magazine. In this week's episode, Mikael breaks down the hierarchy of Customer Success Management roles and what they entail.

Episode 2

Series Sponsor:

This week's episode is sponsored by Apptegic, tools for Customer Success Managers.  Apptegic helps you understand and respond to each customer.

Interested in Customer Success Management? Join the forum!

Mikael Blaisdell manages the Customer Success Management Forum on LinkedIn.  With 1,300 members, the forum is a great way to connect with professionals in the industry and stay up to date on new trends and discussions.  Join the conversation!