Pardot, marketing automation solutions provider, released an infographic that explains what a customer can expect from Pardot in terms of service and the onboarding process.  Looks like Pardot is well aware of the importance of Customer Success or Customer Experience on Software-as-a-Service revenue.  Increasing the lifetime value of existing customers is important when providing a subscription based cloud application.  And what better way to show your customers you care than an infographic completely on service!

Interested in Customer Success Management and Customer Experience Management?  Watch our video series on the topic to learn more about the rapidly changing industry.