Help Desk Management
- Help Desk (43)
- Issue Tracking (12)
- Support Ticket Systems (16)
BugHerd Featured
BugHerd is a an end to end issue tracker specifically designed for websites. Tasks can be submitted and worked on in an on-site overlay. Elements of the website being developed can be tagged and referenced within the tracking system. This make reporting and finding bugs as easy as simply pointing and clicking them.
eStreamDesk Featured
eStreamDesk is a flexible helpdesk platform that enables support staff to easily manage many requests from multiple services. The portal empowers customers with self-help functionality that drives down costs and enhances the customer experience. You will not find useless features and cluttered interface. The platform has the features you actually use. Every ticket is displayed as a sequence of c ...
Ticket Support System Featured
Embeddable and easy-to use help desk software for webmasters, web designers, or end-users. Use the Ticket Support Script on clients' websites, modify the source files or use the support ticket system as-is.
Vision Helpdesk Featured
Vision Helpdesk is the only web-based helpdesk software that allows you to manage support for multiple companies at one place. With single front-end and each company having its own client portal makes it true satellite helpdesk. The ALL IN ONE customer support helpdesk allows you to manage various channels like E-MAIL, WEB-FORMS, TWITTER, FACEBOOK, CALLS everything under single roof.
WinWeb Featured Popular
WinWeb is a fully integrated and affordable cloud application suite with selected applications being offered as a one off payment for a life time licence. These are Business Planning, Invoicing, Cashbook and Accounting.
360Facility
360Facility provides a comprehensive service request, work order, preventive maintenance and asset management system. 360Facility is a CMMS solution that improves visibility into the performance of your people, contractors, and facilities with real-time monitoring. Fewer phone calls to be answered, more actionable information, and less time spent finding the answer.
ActiveCampaign
ActiveCampaign email marketing software is the leading web based email marketing software for creating, managing, and extending your email marketing & auto responder campaigns.
AJ Help Desk
AJ Help Desk is a web based customer support software with robust Ticket Support. It provides an opportunity for experiencing the effective Live Chat services Support. This software is an economic, easy to use and useful tool for the growth of all type of business.
Alcea Technologies
Alcea Solutions provides issues management and resolution solutions to businesses. These solutions enable users to know in real time, the current status of all management issues and their key performance metrics, which allows them to make effective management decisions.
Assistly
Assistly is a Web-based service and support platform with an "out-of-the-box" support solution--you can be up and responding to customer inquiries in minutes. Assistly's sophisticated tools make it easy to deliver awesomely responsive customer support by email, chat, self-service FAQ, and social networks like Twitter and Facebook.
bigWebApps
bigWebApps Help Desk is the most easy to understand, easy to deploy, easy to use tools for managing customer support and helpdesk requests. The products are comprehensive, scalable, and flexible. They are solid, road tested, and proven. bigWebApps creates and develops stunning web based applications.
bosworX
Expertdesk is a service management tool that offers everything you need to manage the processes for a service organization. ExpertDesk can optimize your response capacity and therefore increase the quality of your service.
BPMonline
BPMonline is a global provider of Customer Relationship Management (CRM) and Business Process Management (BPM) solutions. The application brings easy and affordable process management tools to CRM professionals. Powerful and easy to use, the solution provides deep user-friendly customization at an incredibly inexpensive price point. BPMonline has created a wide range of industry-tailored solution
Desk.com by Salesforce
Desk.com is a Web-based social help desk owned by Salesforce.com, Inc. Desk.com allows you to provide customer support in real time by email, mobile, chat, phone, self-service FAQ, and social networks like Twitter and Facebook.
FreeCRM.com
Free CRM is a web based software solution for customer relationship management and sales force automation. Free CRM is great for contact and lead tracking, sales and contact management, sales pipeline management and forecasting, customer service and business management. Automate sales processes and
Freshdesk
An online help desk and customer support software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. Freshdesk is winner of the Microsoft BizSpark Startup Challenge 2011.
HelpDeskSAAS
HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team. Offers Support Ticket Management, Knowledge Base / FAQs, and Self-Service Portal in one low-cost collaborative package intended to use in B2B or B2C business environment. HelpDeskSaaS is intended to use in every company wh ...
HelpSpot
HelpSpot handles hundreds of thousands of emails and requests daily for small business, large business, non-profits and academics worldwide. Email, web, phone: all means by which your customer's contact you and the channels HelpSpot can pull from to create a centralized location for managing your customer support. HelpSpot is designed to empower companies to effectively manage customer service.
Hubcase
Hubcase Help Desk is a ticketing solution for your internal employees and departments, or a case or issue management solution for your customers and contacts. It manages cases, issues, incidents, trouble tickets in both directions: inbound from customers and outbound for your partners and vendors. Hubcase uses patent-pending technology to automate issue escalation and creation across organization ...
iKode Helpdesk X
iKode Helpdesk X is a free web-based helpdesk and email management software with an excellent support ticket system to track and solve customers troubles