iKode Helpdesk X
Rating
0 vote
Solution Overview
iKode Helpdesk X is a free web-based helpdesk and email management software with an excellent support ticket system to track and solve customers troubles
What's Cool
It can assist you in keep tracking of customer emails and allows the customers to easily and succinctly relate their issue to you.
Features
- Email may contain your most impressive service with fast-responding
- Give your customer the response in time and on time
- Back-end, front-end and email synchronization
- Protect your Inbox security
- Ticket assignment logic
- Every ticket can have a note with a notification
- Your customer can rate your staffs ;finding the five-star service
- Department contained have the cooperating system
- Enabling your customer to search the answer before submitting the tickets
- Customizable submit form item fields
- Dedicated reports included in the help desk software
- Much more...
Price Range
Free to $20 a Month
Pricing Model
- Free Package
- Location Based
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