Call Center Management
- Call Recording (5)
- IVR (12)
- Mobility Management (6)
- Predictive Dialer (9)
- Speech Recognition (4)
iSpeech Featured
iSpeech is high quality, scalable text-to-speech (TTS), automated speech recognition (ASR) and voice to text solutions. Translate any words or phrases including email or text in multiple languages with iSpeech Translator. The app's human-quality te ...
3CLogic
3CLogic V-TAG software makes it easy for customers to communicate with your business. The contact center platform provides the same quality business phone solution and agent performance management features, while also delivering the versatility to s ...
Angel
Core to Angel's offerings, the Customer Experience Platform offers a comprehensive suite of solutions and rich plug-and-play apps, via your communication channel of choice, to efficiently manage the entire life cycle of any customer interaction handl ...
CallFire
CallFire provides a reliable, enterprise-grade VoIP platform that powers voice broadcasts, call centers, call tracking, and text messaging campaigns.
CallTower
Unified Communication (UC) streamlines all of your business communication tools into one simple, fast and efficient communications platform. It integrates data and voice communications, applications, and devices through a common interface to make it ...
ConnectEffects
ConnectEffects streamlines all your new prospecting/lead/customer follow ups by increasing conversation ratios – more dials and more connections to your critical prospects - ConnectEffects helps you sell, implement, manage your prospecting and lead ...
ConnectFirst
Connect First provides a suite of hosted call center management products with almost no up-front costs, unlimited scalability, and flexibility. The system works for you to achieve all your call center goals. Connect First can enable you to easily a ...
Contactual
Contactual provides web based hosting for call centers. The 100% SaaS based platform provides the rich functionality of traditional on-premise contact center systems without the long implementation delays, maintenance hassles, strained IT resources, ...
Echopass
Echopass Contact Center On-Demand is a full-featured, end-to-end contact center solution that supports the entire range of inbound and outbound contact center services, from voice, chat, email and other data-based services to a combined, multi-channe ...
Evolve IP
Evolve IP is a cloud-based technology provider that offers businesses a better way to buy and manage their applications, infrastructure, and security solutions. Evolve IP customers upgrade their legacy environment without capital expense, accomplish ...
Five9
Five9 virtual call center products include all of the features you need to run your call center operations effectively. The Five9 product line's inbound and outbound functionality is unique among cloud-based call center software. Eliminate the hass ...
Fonality
Fonality's cloud-based business communications solutions replace traditional phone systems and add advanced functionality including conference bridges, unified messaging, chat, voicemail and email, presence management, contact center applications, an ...
HelpDen
HelpDen is a modern and simple live support system which gives you the most important and useful features you need without the stuff you don't.
HostedSwitch
One of the pioneering companies on the market, HostedSwitch still holds the leading position among hosted softswitch providers. Software as a Service is the company's main competence area. HostedSwitch aimes to satisfy the needs of different VoIP mar ...
InContact
InContact is a suite of on-demand, advanced contact handling applications that are hosted within the UCN Intelligent Network. It's designed to significantly enhance the customer contact experience, boost agent productivity, and improve overall profit ...
Leads360
Leads360 meets the needs of the most demanding sales organizations, from distributed call centers with thousands of users to highly-focused small businesses with a handful of users. Leads360 enables companies to capture, distribute, analyze, nurture, ...
LiveOps
LiveOps On-Demand Contact Center Platform brings the value of cloud computing to the contact center by enabling enterprises to rapidly deploy an always-on and instantly scalable contact center infrastructure in a pay-per-use model that enables custom ...
LivePerson
Founded in 1995, LivePerson helps the Internet deliver on its promise of making day-to-day lives easier and better by supplying real-time access to the world's experts and their knowledge.
Lokad
Lokad is designed for 3rd party integration. Lokad delivers state-of-the-art statistical forecasts at a fraction of the usual costs associated to those technologies.
Metaphor Solutions
Metaphor Solutions provides speech IVR solutions for call centers and enterprises. Metaphor offers the most complete Plug & Play Speech IVR delivered on the Web for both informational and transactional phone based customer service.
