Really Simple Systems

Royal Academy of Arts, British Library, Citicorp, Serco, Information Builders and the Department of Health

Really Simple Systems provides hosted CRM to small and medium sized organisations who want sales, marketing and support systems that are easy to use and work immediately. The CRM system has been designed from the ground up to be easy and fast to use, both for everyday users and for managers. By delivering the system as a hosted application over the web the burden of IT support is removed from the customer, and by using one common database instead of multiple replicated databases the problems associated with off-site use and data synchronisation are eliminated. With over 1,000 users, Really Simple Systems is one of the world's leading providers CRM.

• Really Simple Account & Contact Management
  • Really Simple Account and Contact Management keeps tracks of all your customers, prospects and suppliers in one simple database that links Contacts (people), Tasks (things to do) and Activities (things that have happened) to their Accounts (companies and organisations).
• Really Simple Opportunity Management
  • Really Simple Opportunity Management allows you to keep track of your Opportunities (potential sales), monitor your pipeline, run sales forecasts and see sales history by customer and product.
• Really Simple Marketing
  • Really Simple Marketing consists of Campaign Management, Personalised Emailing and Web Transactions. Track marketing campaign performance and results, send personalised emails with click-through tracking, capture new enquiries from your web site automatically.
• Really Simple Service & Support
  • Really Simple Customer Service & Support tracks support and service requests using Case Management and escalates them to meet Service Level Agreements. Dashboard shows Cases that need attention and users who have too many outstanding cases.
• Really Simple Calendar
  • Keep track of your appointments and tasks with Google Calendar, the free web based diary that can be easily shared amongst your colleagues, co-workers and subcontractors. Really Simple Systems embeds Google Calendar and allows you to automatically add tasks and appointments. Google Calendar is part of Google's desktop suite that includes mail, toolbar, word processing and spreadsheet.

Really Simple Systems Hosted CRM is aimed at small and medium sized organisations with between 5 and 200 people who want a straightforward hosted CRM sales, support and marketing system.

Really Simple Systems Hosted CRM is aimed at small and medium sized organisations or departments of larger organisations with between 5 and 200 people who want a straightforward hosted CRM sales, support and marketing system. The hosted model is particularly suitable for companies with multiple locations and people who work remotely or at home. Really Simple Systems is the largest United Kingdom provider of hosted CRM systems and has offices in the UK and Australia. Users include the Royal Academy of Arts, the British Library, Citicorp, Serco, Information Builders and the Department of Health as well as hundreds of small and medium sized companies.

Customer Relationship Management, Marketing, Salesforce Automation (SFA), Service Desk Management, Small and Mid-Size Businesses (SMBs)