KANA Software Featured
KANA gives managers total control over the customer service process, so they can take care of their brand while taking care of customers. By unifying and adapting customer journeys across the contact center, web site and social community, KANA's solutions have reduced handling time, increased resolution rates and improved NPS at more than 600 enterprises, including half of the Global 100 and more
HelpOnClick by OnClick Solutions Featured
HelpOnClick allows your customer support team to provide real-time online support for your marketing Web site through a chat interface. Real time traffic monitor will show you exactly who is on your website, for how long, which pages they visited, their physical location, browser type and more. Automatic and manual chat invitations are available with custom message for best experience for the vi ...
ClickDesk is a web-based multi-channel customer engagement application offering Live chat, Browser phone, Social Media Toolbar and recently launched Help desk. Over 20 THOUSAND startups and small businesses use ClickDesk to convert their visitors to happy customers.
Live2Support inc New! Featured Popular
Live2support is a leading live chat software with advanced features. Live2Support! Live Chat Software service is a simple plug and play hosted service and does not require any software installation or IT expertise. You just need to place small code into your webpage to enable Live Support on your website.
Vidyo specializes in cloud based telepresence videoconferencing software. Their product line spans a full range of potential requirements, from VidyoMobile supporting tablets and smart phones to VidyoDesktop™ with personal telepresence capabilities on a PC or a Mac to the VidyoRoom™ that encodes and decodes HD-quality video at up to 60 frames per second.
Located on the Leaderboard tab in your Salesforce.com CRM, RepTivity displays your Sales Rep's KPI's via live leaderboard. Here your sales team can engage in a fun, competitive and social environment. With features such as automatic KPI updates, individual status updates and badge awards (a.k.a spiffs), your sales reps are sure to be motivated to achieve the highest sales rank.
Groupboard is a multi-user shared drawing board that you can place on your web page by simply copying a few lines of HTML code. You can also run Groupboard on your own web server. It can be used for tutoring, distance learning, training, or simply for fun! With the whiteboard you can upload background images and draw on top of them, and all users connected to the board will see the changes in real ...
Flowdock is a shared team inbox with group chat. Teams using Flowdock stay up-to-date, react in seconds instead of hours, and never forget anything. Flowdock brings activity from your project management tools (Pivotal Tracker, JIRA), version control systems (GitHub, BitBucket, Kiln), customer feedback channels (Zendesk, email lists) and many other sources to an easily consumable stream. Team can ...
Volusion’s shopping cart software includes features for product merchandising, site design, search engine optimization, online marketing and order processing. Other notable features include mCommerce, Social Store Builder, affiliate marketing and a loyalty rewards program. Volusion also offers additional services including domain names, credit card processing, fraud protection and more.
SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and communications at distributed locations around the world from a Web browser—using a desktop, tablet or mobile device.
Olark brings hassle-free live chat to your website to track leads, drive sales, and provide top-tier support. Engage visitors on your website while they browse using your mobile device or instant messenger while viewing real-time and contextually relevant customer information (Visitor location, geographic location, and even shopping cart balances and contents with our CartSaver product).
HipChat is a hosted private chat service for your company or team. Invite colleagues to share ideas and files in persistent group chat rooms. Get your team off AIM, Google Talk, and Skype — HipChat was built for business.
Banckle provides SaaS based solutions for unified collaboration. Their on-demand solutions are hosted in the cloud that cover all aspects of global and local team collaboration demands from today's businesses: file sharing & synchronization, live chat, enterprise IM, group chat, online meeting, remote access, site search and email server. Now you can save your time, money and travelling costs by i ...
OggChat Live Chat is a simple to use live chat and visitor monitoring cloud service that allows you to interact directly with website visitors from your IM or mobile phone. Just create your account, include a code snippet on your site, and immediately start offering live support on your website.
Real-time web analytics and Live Chat for smart prospect engagement. Increase your conversion rate with Butterflive! Available as an online service, Butterflive has a free version for 1 operators and a professional version for several operators and several domain names.