Tags:customer success
Gainsight Featured Popular
Gainsight is the leading Customer Success Management solution, to proactively manage retention, reduce unexpected churn and identify upsell opportunities by leveraging “big data” analytics across sales data, usage logs, support ticket, surveys and other sources of customer intelligence.
JBara Software
JBara’s CSM software is designed for any executive responsible for Customer Advocacy who thinks daily about retention, up-selling, evangelization and customer community. The product uses predictive indicators to effectively analyze customer activity, drive adaptation and usage, contract renewals and give timely churn and down-sell alerts. JBara Software allows you to see your business through th ...
Apptegic
Apptegic is a cloud-based service that tells you how engaged each of your customers is with your business. Apptegic collects and analyzes business, visit, and usage data from customer interaction with your applications. You can use our analysis of your customer behavior data to segment your users, serve them, understand how they are interacting with you, and communicate personally.
Totango
Totango offers a customer engagement, database and solutions for trial conversion, onboarding and lifecycle marketing.
If you’re a SaaS company you should try Totango.
Desk.com by Salesforce
Desk.com is a Web-based social help desk owned by Salesforce.com, Inc. Desk.com allows you to provide customer support in real time by email, mobile, chat, phone, self-service FAQ, and social networks like Twitter and Facebook.
