Tags:customer support
HelpOnClick by OnClick Solutions Featured
HelpOnClick allows your customer support team to provide real-time online support for your marketing Web site through a chat interface. Real time traffic monitor will show you exactly who is on your website, for how long, which pages they visited, their physical location, browser type and more. Automatic and manual chat invitations are available with custom message for best experience for the vi ...
Ticket Support System Featured Popular
Embeddable and easy-to use help desk software for webmasters, web designers, or end-users. Use the Ticket Support Script on clients' websites, modify the source files or use the support ticket system as-is.
Live2Support inc Featured Popular
Live2support is a leading live chat software with advanced features. Live2Support! Live Chat Software service is a simple plug and play hosted service and does not require any software installation or IT expertise. You just need to place small code into your webpage to enable Live Support on your website.
BlueCamroo
BlueCamroo is designed for businesses where you and your staff wear many hats and you're having a hard time keeping track of what hat you're wearing day to day, or hour to hour. When it comes to managing leads, customers, and entire projects or communicating effectively with your clients, BlueCamroo can make your sales and development cycles pain-free. Even better, BlueCamroo offers a remarkable s ...
Assistly
Assistly is a Web-based service and support platform with an "out-of-the-box" support solution--you can be up and responding to customer inquiries in minutes. Assistly's sophisticated tools make it easy to deliver awesomely responsive customer support by email, chat, self-service FAQ, and social networks like Twitter and Facebook.
Freshdesk
An online help desk and customer support software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. Freshdesk is winner of the Microsoft BizSpark Startup Challenge 2011.
Ticksy
Ticksy’s simple dashboard gives you the tools to stay organized, drive efficiency and provide top-flight customer service. Focus on supporting your customers, not managing an app. Ticksy offers the support tools you actually need. No bloatware. Ticksy lets you customize your logo, colors and URL to match your brand for a seamless customer experience.
iuvoDesk, Inc.
iuvoDesk is a web based customer support platform. Phone, Chat, Email, Knowledge Base, Twitter, and Facebook in one elegant agent interface.
SurveyGizmo
SurveyGizmo is an industry thought leader focused on bringing its customers new solutions for gathering and managing data, while delivering unparalleled support. SurveyGizmo has developed some of the most innovative technologies in the online survey industry, and its API provides easy integration of its robust data collection platform with external enterprise software. SurveyGizmo gives you compl ...
HelpDen
HelpDen is a modern and simple live support system which gives you the most important and useful features you need without the stuff you don't.
Surveytool.com
SurveyTool is a web-based survey platform for collecting valuable feedback from employees, customers, users, anyone really. The service stores responses and presents the results using a smart and easy-to-read interface. With all the most desirable and useful question types, SurveyTool handles complicated survey formats easily. SurveyTool includes free professional templates to help you ask the rig ...
AJ Help Desk
AJ Help Desk is a web based customer support software with robust Ticket Support. It provides an opportunity for experiencing the effective Live Chat services Support. This software is an economic, easy to use and useful tool for the growth of all type of business.
Desk.com by Salesforce
Desk.com is a Web-based social help desk owned by Salesforce.com, Inc. Desk.com allows you to provide customer support in real time by email, mobile, chat, phone, self-service FAQ, and social networks like Twitter and Facebook.
bigWebApps
bigWebApps Help Desk is the most easy to understand, easy to deploy, easy to use tools for managing customer support and helpdesk requests. The products are comprehensive, scalable, and flexible. They are solid, road tested, and proven. bigWebApps creates and develops stunning web based applications.
iKode Helpdesk X
iKode Helpdesk X is a free web-based helpdesk and email management software with an excellent support ticket system to track and solve customers troubles
OggChat
OggChat Live Chat is a simple to use live chat and visitor monitoring cloud service that allows you to interact directly with website visitors from your IM or mobile phone. Just create your account, include a code snippet on your site, and immediately start offering live support on your website.
CoreBlox
CoreBlox has the skills, experience, and business acumen to assist with every aspect of your security deployment. Whether your needs relate to Identity Management, Web Access Management and Single Sign-On (SSO), or the Virtual Directory space, CoreBlox is here to help.
Crittercism
Crittercism is a real-time crash reporting and customer support SDK you can integrate into an iOS or Android app in less than 5 minutes. It provides detailed crash reports and aggregated error diagnostics. Crittercism informs you which bugs are affecting the largest percentage of your users and how to fix them. The SDK also powers an optional in-app support forum where users can report bugs, ask ...
Nicereply.com
Nicereply provides a powerful tool that manages email feedback and customer satisfaction. Nicereply's easy to use system allows your customers to rate and comment on emails you send to them.
Phaseware
PhaseWare provides simple yet sophisticated customer service and support software that grows with your business. Centralize information on customers, incidents, and service level agreements. Automate alerts and escalations according to business rules. Track ticket duration and time spent per ticket. Harness customer self-service technology. Expand your multichannel efforts. Interact by phone, ...
