Tags:service desk
ServiceMax
ServiceMax is the premier solution for strategic service management and field service. ServiceMax is an award winning on-demand solution on salesforce.com for managing after-market service activities and automating processes for technician scheduling, initiating and closing service calls.
VisionProject by Visionera AB
VisionProject enables you to manage projects in an efficient way, saving you time and money. In addition to the Project Management functionality, VisionProject also has a HelpDesk/Service Desk Module for managing support tickets, submitted from Emails, Phone Calls or from the built-in web-based Support Portal. Using this module the basic ITIL processes are supported, such as Incident Management, ...
SysAid
SysAid, formerly Ilient, offers a dynamic web-based infrastructure solution for the internal and external service desk. The trademark SysAid products combine feature-richness with true ease-of-use, seamless installation and smooth integration. Service professionals in over 60,000 companies worldwide enjoy unrivalled service excellence and a competitive edge above the rest with this premium suite o ...
Loc8.com
Loc8.com is an asset, help desk, and maintenance management system with powerful mobile solutions tailored for small, medium, and corporate enterprises.
Alcea Technologies
Alcea Solutions provides issues management and resolution solutions to businesses. These solutions enable users to know in real time, the current status of all management issues and their key performance metrics, which allows them to make effective management decisions.
DAXKO
DAXKO's OnDemand software suite, including Member ST, Accounting ST, and MobileFit, helps customers operate more efficiently, grow healthier organizations, and serve their communities more effectively.
Parature
Parature is the leader in on-demand customer service software, making it possible for any business to leverage the Internet to provide outstanding customer service and online support. Parature provides the smartest, most efficient way to serve, support, retain, engage with and maximize the value of every customer. The software-as-a-service (SaaS) delivery and integrated, intuitive design enables o ...
Novo Solutions
Novo Solutions is a leading provider of scalable, easy to use web based help desk, customer support and knowledge management solutions. This scalable, web-based Help Desk Software, can be used for internal or external issue tracking to improve incident resolution and response times. The Knowledge Base Software, Novo Knowledge Base, provides web self-support & documentation solutions. The Novo Cust ...
NTRglobal
NTRglobal is a leader in providing software solutions to help individuals, small and mid-sized businesses, and large enterprises remotely access their systems, manage IT infrastructure, and provide remote technical assistance and online customer support.
Inteq
InteQ is a leading IT service management company that helps clients worldwide reduce the cost of IT operations, improve service levels and manage IT compliance. InteQ’s innovative approach combines On Demand IT Service Desk, Remote Infrastructure Management and award-winning ITIL Training to deliver value to clients globally.
Issuetrak
IssueTrak's Help Desk Software, Customer Support Software and Issue Tracking Software solutions allow you to track issues and support requests across your organization 24 hours a day, 7 days a week. IssueTrak's Zero Footprint, 100% web based solutions will increase the productivity and efficiency of your support and/or issue tracking operation while helping reduce costs and increase customer satis ...
AutoTask
Autotask Corporation is the #1 developer of Professional Services Automation (PSA) software for VARs, MSPs, Systems Integrators, IT Service Providers, IT Consultants, ISV's, and VoIP Solution Providers.
TOPdesk
TOPDesk's service management software enables you to reduce the chance of interference and improve the services you provide, saving you both time and money. The software is 100 % web-based and offers a clear and user-friendly interface for your service desk employees. It allows you to support your colleagues, clients and business relations across various locations.
Vigilix
Vigilix develops technologies that enable companies to successfully manage critical business resources and information at the point-of-sale level. Guided by the overriding principle to equip companies with purposeful technology, Vigilix develops and deploys its cutting edge detection and notification platform to business and industry. With the need to protect mission-critical point-of-sale resourc ...
TriActive
TriActive Asset Inventory solutions give you the robust functionality of enterprise systems management capabilities without the time-and-resource-consuming expense.
ITE
ITE ITIL Express Service Management Software is a web based, ITIL Ready, Service Desk solution. The integrated system includes Incident and Request management (Trouble Tickets), Asset Tracking, CMDB, Purchasing, SLA, Change and Problem Management at an affordable price. The easy and intuitive user interface allows an express implementation of ITIL procedures even with a reduced staff. The software ...
Beetil
Beetil is a SaaS tool that helps organizations more effectively manage IT services delivered to their customers. It's an online service desk tool aligned to the ITIL framework, supporting incident, problem, change, release, knowledge and configuration/asset management along with a self-service customer portal. Beetil focuses on ease of use and simplicity while still delivering the main features of ...
Hubcase
Hubcase Help Desk is a ticketing solution for your internal employees and departments, or a case or issue management solution for your customers and contacts. It manages cases, issues, incidents, trouble tickets in both directions: inbound from customers and outbound for your partners and vendors. Hubcase uses patent-pending technology to automate issue escalation and creation across organization ...
Digital Fuel
Digital Fuel combines best-of-breed technology with years of customer experience that enables enterprises to manage the cost and value of IT. Digital Fuel SaaS IT Financial Management applications deliver the highest value with the lowest cost of ownership with the fastest implementation. Leading IT organizations use Digital Fuel to save millions of dollars in direct IT spend every year.
Outsourcery
Outsourcery is passionate about making Microsoft Dynamics CRM ridiculously easy, addictive and affordable for all, allowing you to focus on the things that really matter: your people, your customers and your business. Outsourcery is Europe’s leading hosted Microsoft Dynamics CRM partner, the only partner dedicated to hosted Microsoft Dynamics CRM, and was the first in the world to deploy hosted Mi ...
