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Cision ^Featured

CisionPoint is a suite of solutions for PR and communications professionals offering a media contacts database, press release distribution, media monitoring, and media analysis. The CisionPoint suite can be tailored for small businesses to large enterprises with self-service modules and full servic

Tagsmedia contacts database, PR, communications, media monitoring, press release distribution, public relations, social media monitoring, radian6, social media distribution, wire service, cision, cisionpoint

Converseon ^Featured

ConveyAPI™ is a simple to use REST web service that provides programmatic access to a powerful text analytics engine. It utilizes natural language processing, statistical modeling and machine learning techniques to return content-specific annotations.

Tagsapi, text analytics, nlp, sentiment, emotion, social, twitter, facebook, blogs, convey api, converseon

Dachis Group ^Featured

Dachis Group is a social software and solutions firm that provides proprietary big data social analytics and SaaS-based social intelligence data services. Dachis provides social campaign performance monitoring, brand measurement, advocate insight, and employee insight.

Tagsbrand management, social media, campaign management, social media monitoring, Dachis Group, Social Business Index

KANA Software ^Featured

KANA gives managers total control over the customer service process, so they can take care of their brand while taking care of customers. By unifying and adapting customer journeys across the contact center, web site and social community, KANA's solutions have reduced handling time, increased resolution rates and improved NPS at more than 600 enterprises, including half of the Global 100 and more

TagsService Experience Management, SEM, multichannel customer service, knowledge management, email management, live chat, scrm, cobrowsing, customer experience, email response

CrowdControlHQ

CrowdControlHQ is a tool for anyone looking to effectively manage their social media campaigns. The technology allows you to listen, engage & moderate whilst protecting your online reputation and helping you manage the risks of engaging in social media. CrowdControlHQ pulls all of your comments, posts, searches from Twitter, Facebook, various blogs, Google+ into a web-based platform for you to b ...

TagsSocial media engagement, Key influencer identification, social media monitoring, facebook page moderation, social media user management, social media campaign planning

DataSift

DataSift is a scalable platform for managing large volumes of information from a variety of social data sources and a sophisticated re-syndicator of real-time Twitter data. From global corporations to small developers, DataSift makes it simple and fast to get a fix on what people are saying. To give you the most comprehensive picture of what’s going on, data is sourced from over 100 social media ...

TagsFirehose, Data Mining, Curated Content, Social Media Filtering, Unstructured Data, Social Data, Cloudforce

FanTools by Four51, Inc.

FanTools is social media marketing, ready to go on day one. Just tell FanTools a little about your business and connect your social networks. FanTools then sets up your social marketing plan based on your schedule to help grow your business. Real Results That Impact Your Bottom-line Sell products and services easily with group or flash sales. Drive customer interest with exclusive coupons offers ...

TagsSocial Media Marketing, Facebook marketing, Social brand management, Social Co-op marketing, Social Channel Marketing, Social Commerce, Daily Deals, Ecommerce, Web to Print

Gigya

Gigya is Software as a Service (SaaS) technology that makes websites social, integrating online businesses with the top social networks and identity providers including Facebook, Twitter and LinkedIn and consolidating the most powerful social features in a single solution.

TagsSocial CRM, Authentication, Social Sign-on, Sharing, OpenID, Community, OpenSocial, On Site Social Optimization

Janrain

Janrain helps organizations succeed on the social web with its user management platform. A key component of the platform is Janrain Engage, an enterprise-class, software as a service (SaaS) solution to enable a website to expedite the registration and login processes with a user’s social network or email account, import user profile information and address books, and make it easy for a user to pub ...

TagsSocial Profile Storage, Social Media, Social Login, Social Identity Management, social, SaaS Investing, Emergence Capital

Jive Software

Jive is an enterprise social network provider for both internal company collaboration and external customer engagement. Features customer community software, collaboration software, social networking & social media monitoring.

Tagssocial media, collaboration, web collaboration, social CRM, messaging and communication, enterprise social network, customer service, brand management

Omllion

Omllion provides specialised real time monitoring tools to protect, listen, measure, analyse and engage your presence across the web on a single flexible dashboard. SocialEar is Omllion's social media monitoring tool that mines conversations about you from various social media sites including blogs, forums, mainstream news, micromedia sites,video sites and networking sites furnishing relevant soc ...

TagsSocial media monitoring tools, online reputation, brand protection, social media analytics, social media listening and tracking, social media management, social media engaging, SocialEar, SocialEye, SocialProtect

PeopleBrowsr

PeopleBrowsr Kred measures Influence and Outreach in online communities connected by interests. It analyze billions of social media posts from the last 1,000 days. PeopleBrowsr’s 100 terabyte Datamine of 1,000 days of social media posts is accessible through Playground, its social analytics platform, or via an API for custom development. On-demand engagement campaigns and custom reports are avai ...